Problems When Presenting


Key Understanding: It is important to understand that not everything will be perfect during the presentation. Knowing how to deal with problems is key to helping the presentation run smoothly.

Possible problems before, after, or during the presentation
  • Questions with no answers
There are often times when the learner will ask a question that the presenter does not know the answer to. Do not panic, and more importantly, do not make up an answer
    • Be honest
      • Let them know why you do not know the answer to the question asked
      • Ask for their contact information so as soon as you have the answer to the question, you can contact them and let them know
  • When the audience does not pay attention
As the presenter, you may notice the audience not paying attention and engaging in other activities such as reading other material, writing, or talking amongst themselves
    • Gain their attention back by asking a question and asking for a response
    • Give them a quick break or time to stretch so they can tune in with full attention to the program when they return
  • Technology problems
    • Get there early to run through your software and presentation materials
    • Know who to contact within the facility you are presenting

To find out more information on technology management, please contact
Joe Darnell at (1)-800-678-4311 ext 411